Bravo retailing
October 2017— If every sale is a performance, make it encore-worthy I share a lot about my business and how I help other retailers who sell mattresses increase their tickets…
Top Stories
Beware the Warehouse
September 2017— Your warehouse employees are only as mindful of safety as you are. Show them you’re serious. We all know that working in a furniture store’s warehouse can be…
The Next Jenner(ation)
September 2017— Turns out you can go home again. It just takes a lot of hard work to rebuild your family furniture store. Just ask Trevor McAllister. Looking back there…
Lights! Camera! Action!
September 2017— On estate planning even celebrities fail to plan. You may never walk a red carpet, but you can plan for the future. The “lifestyles of the rich and…
The Power of the First Impression
September 2017— The first fleeting seconds a salesperson and customer meet can make or break a sale. Here’s how to make that encounter memorable. First impressions are lasting impressions, especially…
Giving thanks
September 2017— Don’t just tell customers you appreciate their business—show them! According to one statistic I found, two-thirds of all Disney guests are repeat guests. Disney does an excellent job…
Getting Value Right
September 2017— The key is knowing what your customers want and need from you When you run a business like a furniture store, your job is to produce and sell…
Endless Summer
September 2017— As outdoor furniture numbers swell, the rush to ride the wave is on. Change is in the air for the outdoor category, and it’s not just the approach…
Beacons
September 2017— The Next BIG thing in Home Furnishings Beacons have widely been hailed in the retail industry because they deliver quantitative, in-store intelligence. For example, a customer walks by…
Arm your business against cyberattacks
August 2017— 1 in 3 retailers has been hit by a cyberattack—could your store be next? Furniture retailers face an increased security concern with the rise in information augmentation on…