Top Stories


Branching out

September 2018— Shopping international markets Shopping and travel—two things that sound attractive to most of us. Personally, I love Europe; a short overnight flight from my home in Chicago. Everything…


Let’s Chat

September 2018— Is it time to add a live chat proponent to your store’s website? The popularity of live chat as a customer service tool is soaring. Chances are you’ve…


Sitting Precedents

August 2018— Mix and match seating options are giving retailers, and consumers, something to chew on OK, Boomers, think back…way back. You’re seated at the head of the family dining…


Doing your market homework

August 2018— Attending furniture markets is only half the job; the real work starts when you get home. Whew! Take a deep breath and relax. Kick off your shoes and…



Deliver on what you promise

August 2018— Customers are expecting your store to match your advertising—does it? What came first the chicken or the sofa? Recently I saw a TV ad for a new incredible…


Agent of change

August 2018— Mandy Jeffries isn’t afraid to try something different. Maybe that’s why Colfax Furniture is so successful. HFA member Mandy Jeffries understands that life changes, plans change, dreams, too….