Featured Stories

Retail Trends

January 2018— I live in Greensboro, N.C., a town with stone churches and wraparound porches like you’d expect to see in most Southern towns. Here’s something else you’d expect to…



Performance Metrics

November/December 2017— Getting Your Numbers Right Improvement in your furniture store starts with two things: Awareness and desire. The awareness of how you’re performing against standards allows you to understand…


Back to School

October 2017— Brick-and-mortar stores aren’t going anywhere. At least, for now. Colleges and universities know this. That’s why they’re creating retail schools to train the next generation of merchants. Don’t…