Articles by Robert Bell

Man on the Move

June 2018— Michael Parrish has five children to feed back home. That’s why he stays so busy at work. Michael Parrish has a theory about furniture retailers he wants to…






Perfecting Customer Experience

April 2018— HFA’s Insights 2018 can help your store master the elusive strategy WHAT: Insights 2018 WHERE: Minneapolis WHEN: Sept. 14-15 8 Learning Labs – 11 Topics – 5 Networking…


Summer School Gets Cool

April 2018— The HFA Leadership Institute will prepare today’s managers to become tomorrow’s leaders. Remember when summer school was embarrassing, a punishment for the slothful student who failed a class…




Retail Trends

January 2018— I live in Greensboro, N.C., a town with stone churches and wraparound porches like you’d expect to see in most Southern towns. Here’s something else you’d expect to…