Articles by David McMahon


Are You Keeping Up?

April 2018— The biggest elements of retail success are inventory and selling. Traveling around the world consulting with retailers, I’ve seen my share of retail furniture operations in action. These…


Performance Metrics

November/December 2017— Getting Your Numbers Right Improvement in your furniture store starts with two things: Awareness and desire. The awareness of how you’re performing against standards allows you to understand…


Finding good employees

August 2017— …and other retail challenges In a two-year study in conjunction with the Home Furnishings Association, we asked furniture retailers to state their top challenges. The results support what…